Frequently Asked Questions

If you have a question not answered here, feel free to shoot us an email! support@potluck.us

Do my guests need to be Potluck Members to RSVP to my events?

Nope! We designed Potluck to be as flexible as possible for you as a host. Guests can RSVP without a Membership, and if you have invited Collaborators to your event, they will be able to log in and engage with your event page and chat with you and the other Collaborators without becoming Members. The only Membership required for Potluck use is for the Host, and remember: Becoming a Member as a Host means you get unlimited guests and events for the duration of your Membership!

Can my Guests and Collaborators access my Moments Page without a Membership?

Absolutely! A Host, all Guests, and all Collaborators retain full access to their Moments Page forever, no Membership required. Even if you, as a Host, cancel your Membership, you will still retain access to all of your Moments Pages on the Potluck platform forever, for free! This includes the ability to upload photos and engage with the photos uploaded by the other attendees of each event.

Do my Guests have to pay for anything to RSVP for my events?

Definitely not! We do not charge Collaborators or Guests for anything at any time. Hosts will pay for a Membership ($4.99/mo or $39.99/yr Unlimited Access), and that Membership comes with the ability to host unlimited events and send out unlimited invitations. At no time will your guests be asked to create a Membership or pay for anything at all!

Does a Host or any Guest have to download an app to use Potluck?

No download required! We built Potluck to be as flexible as possible as a platform, so we decided to build a browser-based platform that does not require an app download to be used on a mobile phone. To be clear, Potluck does work perfectly on your mobile phone, through your Internet browser. We designed our platform to look and work beautifully on any mobile phone, tablet, laptop, or desktop without requiring any download!

What's the difference between a "Guest" and a "Collaborator"?

We designed our party planning tool to be as flexible as possible, and to give a Host the flexibility to decide who needs to bring something or help out with organizing, and who's just getting invited as a guest and not asked to help.

- A Collaborator is someone you have designated to help out with organizing or bringing items to the event. Collaborators will have access to your event page and event chat, and will be able to communicate with the Host and other Collaborators to ensure everyone is on the same page and planning goes smoothly.

- A Guest is someone who is not expected to help out with organizing or planning, and is not being asked to bring anything to the party. A Guest will simply receive your invitation with the details for your event, and will not have access to the event page or event chat.

Both Collaborators and Guests will receive access to the event Moments Page after the event is over, and all Guests and Collaborators will be able to upload photos and interact within the Moments Page.

The last important thing to note: When you are creating your event, Potluck defaults to "Everyone will bring something", which means that if you do not specify anyone as a Collaborator, all guests will be treated as Collaborators, and all guests will receive access to the event page and the event chat. This is perfect for most events where guests ask, "Hey what should I bring?" and of course, for all actual potlucks!

Do I lose access to my Moments Pages and all my photos if I cancel my Membership?

Never! We designed our platform to provide you with a private and secure place for sharing photos with your guests, and for keeping all of your memories easily accessible in your Moments Calendar so you can focus on what really matters: your shared experiences with those you love! If you cancel your Potluck Membership, you do not lose access to your Moments Calendar or any of your Moments Pages, including all of the photos uploaded by you and your guests. This access remains open to you forever, for free!

To be clear, a Potluck Membership is only required to host new events. Potluck Moment's Pages are created automatically for the events you host on the Potluck platform, and it is not possible to create a Moments Page without using the Potluck Planning Tool to host your event.

I have attended several parties organized with Potluck, but am not a Member. How can I access the Moments Pages for all the events I've attended?

All guests are provided a Moments Dashboard that keeps all of the events you've attended organized and easy to navigate! When you RSVP'd for an event, you were asked to create a log in so that your item selections and photos could be saved for the Host, and you can use that same log in information to access your Moments Dashboard. Once you are logged in you will be able to upload photos and interact with the Host and other guests for each of the parties you attended.

I have questions or thoughts about the Potluck platform. How can I contact the team?

We'd love to hear from you! Shoot an email over to support@potluck.us and we'll get back to you shortly.